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Freight Dispatch Manager

Date: Sep 13, 2022

Location: Wilton, IA, US, 52778

Company: Gerdau

This position is open to domestic candidates only. 

Are you a forward thinker, detail-oriented, and adaptable? Do you enjoy analyzing data to make sound decisions quickly? Do you enjoy working with a variety of people from internal customers to carriers? Join us as we build the future and the Gerdau We Are Creating.


We Have:

  • A strong global presence with mills that transform millions of metric tons of raw material to produce steel beams, flat-rolled steel, merchant bar, rebar, spikes, and wire used by the automotive, appliance, construction, machinery, and equipment industries.   
  • A thriving culture that embraces diversity, encourages innovation, and creates products that serve humanity. 
  • An environment that values teamwork, safety, and sustainability.
  • A commitment to continuous improvement and the belief that we can create a better future for our employees and our global community by investing in people, processes, and technology.


We Offer:

  • Comprehensive Medical, Prescription, Dental, Vision Plans – Eligible upon 1st day of hire
  • Health & Dependent Care (Flexible Spending Account)
  • 100% Matching 401K up to 6%
  • Annual Bonus
  • Life/Accidental Life Insurance
  • Health Advocate Services
  • Employee Assistance Program
  • Tuition Reimbursement Program
  • Career Path System and Training
  • An empowering and open culture with the opportunity to grow and create


Your Qualifications:

  • A Bachelor's degree OR equivalent work experience and a minimum of three (3) years of experience in the logistics environment or warehouse.
  • Familiarity of major rail road sites, freight rates, and procedures is a plus.
  • Must have general knowledge of tender roll processes, department of transportation freight regulations, and securement processes.
  • Competencies in freight cost control, delivery quality, and efficiency.
  • Intermediate computer knowledge with MS Office, Cloud, ERP systems.
  • Proficiency in data analytics, communication, mathematics, critical thinking.
  • General knowledge of DOT requirements and North American geography.
  • Ability to work in a high demanding, integrated manner to solve complex problems.
  • Ability to make the position your own!



You Might Also Have:

  • Experience with transportation management systems (TMS) such as Transporeon or Oracle.
  • Experience with production management systems such as SAP or QMOS.


Your Purpose:

In this critical role, you will effectively and efficiently manage the finished goods transportation processes between mills, customers, and suppliers. You will be responsible for carrier relations and act as a liaison with the commercial and mill operations team. You will assist with the freight strategy and manage the freight procurements and payments. You will also be responsible for safety records and concerns with drivers and carriers.


Your Work:

  • Maintain regular communication with the inside sales team to ensure cost and service goals are achieved
    • Validate delivery and shipment documents and communicate with Sales
    • Prioritize load tendering based on communications received by Sales following order management guidelines
  • Work closely with carriers to dispatch all transportation modes and schedule pick-up and on-time deliveries for internal and external customers
    • Tender shipments through transportation management software or direct tender if priority dictates
    • Monitor the shipment tendering process to ensure the system is accurately tendering according to established criteria
    • Generate internal transfer orders utilizing transfer Purchase Order generated by Mills or Downstream locations
  • Coordinate return movements due to order/shipment errors or customer complaints
  • Monitor and perform a periodic audit of the freight payment process and manage freight expenses for the location
  • Assist non-Logistics processes with special outbound/inbound moves when needed
  • Support mill inventory management functions including cycle counting, aged inventory management, and production reconciliation
  • Manage customer exceptions and freight claims gathering further details and performing the initial investigation
  • Support Mill and Regional Logistics Managers’ carrier management and freight negotiation activities
    • Assess current freight rates according to the market
    • Identify and evaluate carriers in the market
    • Prepare market intelligence analysis of the local market

Gerdau believes in equal employment opportunity related to all employees and applicants for employment.  It is the policy of Gerdau that there will be no discrimination against any employee or applicant for employment on the basis of race, religion, color, national origin, citizenship, marital status, sex, age, sexual orientation, genetic information, gender identity, veteran status, disability, or other legally protected status.  All external applicants must be legally eligible to immediately work in the country of hire without current or future sponsorship.


If you are vision-impaired or have some other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at Gerdau, please contact our Talent Acquisition Team at (866) 788-2798 or


Nearest Major Market: Davenport