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UX Strategic Designer (Remote or In Office)

Date: Nov 18, 2021

Location: Tampa, FL, US, 33607

Company: Gerdau

About Gerdau:


Gerdau is proud to be celebrating 120 years of contributing to society. We are also embarking on a multi-year cultural & digital transformation. At Gerdau, we value teamwork, safety, and sustainability. We are committed to continuous improvement and believe we can create a better future for our employees and our Global community by investing in people, processes, and technology. We offer Global opportunities, competitive benefits, flexible work schedules, an inclusive work environment, opportunities for career development and more. Help us build the future at the Gerdau We Are Creating


BASIC FUNCTION (Primary Purpose): 

Analyse and propose innovative UX / user journey and improve processes, developing ethnographic research and contextual design investigations to understand customer behaviors, pain points, and needs, create/update and prototype digital user interfaces and physical products. A background with product prototyping and testing, future visioning and strategy development is important. 


Primary Duties & Responsibilities:  



Strategy and research  

  • Contribute to deep trend analysis and research of interesting exemplars in the marketplace  

  • Identify insights from customer research and market analysis   

  • Bring your research to life through personas, customer journeys, insight-opportunity frameworks, system maps, user stories, sketches and scenarios that meet your customer profiles in a multi-device approach 

Collaborative design and development  

  • Using divergent design thinking techniques for the conceptual development of products, services and physical connected form-factors  

  • Converge innovative ideas to a set of digital and tangible products, services and/or physical connected form-factors in partnership with solution architects, product owners and engineering  

  • Communicate design ideas using techniques, including product concepts, service models, customer journeys, industrial designs, system maps and/or infographics  

  • Iteratively design, test and refine intuitive and elegant products and services  


Ensure that the company projects are using the design principles in all projects. 



We are looking for a strategic designer to join our rapidly growing team. You are going to be working on brand-new products with a strong team. As a UX/strategic designer you will focus on improving existing digital processes and User Experience to better meet customer needs. Leaded by an enthusiastic product owner, you will work closely with your team and assess where improvements can be gained and redesign the processes and the UX. 


Qualifications and Educational requirement(s): 

  • BA or MA degrees in design, business, psychology, strategy, marketing or another relevant field  

  • Experience with ethnographic research (quant. and qual.), divergent exploration, conceptual development and industrial design  

  • At least 4 years of professional experience 

  • Ideally experience in the start-up scene and/or with innovative tech firms, e.g., founding of own start-up or Silicon Valley history 

  • Strong drive and motivation 

  • Possesses curiosity for technical environment, UI, web and mobile applications 

Nearest Major Market: Tampa