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Business Support Analyst

Date: Mar 24, 2021

Location: Midlothian, TX, US

Company: Gerdau

Business Support Analyst

Responsible for all aspects of account coordination to support scrap purchase, sales and other scrap related business processes for Metals Recycling. The Business Support Analyst will liaison with the Commercial, Operations, Logistics and Accounting teams to deliver accurate, timely results and a superior customer experience. The Business Support Analyst will report directly to the Business Support Supervisor.


  • Validate pricing, process payables, reconcile statement of accounts
  • Audit scrap tickets and reconcile with vendor payment schedules, SAP reports and coordinate with Shared Services
  • Create, maintain and analyze purchase contracts and provide account adjustments as necessary, related to pricing and dispute resolution
  • Create and maintain scrap summaries / Adhoc reports
  • Routine review, validate data integrity, initiate corrections from simple updates to complex enhancement changes
  • Maintain supporting documents for record retention and audit purposes, uphold and promote mitigating controls
  • Point of contact for vendors / customers 
  • Manage sales orders from point of entry through to reconcilation to minimize credit issues
  • Coordinate new account set up and maintenance of vendor / customer accounts
  • Collaborate with various teams – end to end process support
  • Disseminate large volumes of confidential and time sensitive information
  • Identify and resolve discrepancies /troubleshoot


Key Qualifications:    

  •  Customer Service Focused    
  •  Exceptional Time Management Skills    
  • Detail Oriented    
  • Prioritize heavy and conflicting demands     
  • Self-driven, Collaborator, Problem solver    
  • Excellent Communication Skills    
  • Pursues Service and Improvement Opportunities    
  • Basic Accounting Skills Preferred (i.e. Accounts Payable, Accounts Receivable)    
  • Experience with Excel Required    
  • Experience with SAP Recommended